And the results speak for themselves:
- Significant increase in productivity – Effective sales, high-quality customer service interactions, optimal supplier relationship management, faster response times, and more.
- Empowering employees with essential skills – From making arguments, explaining, providing detailed information, expressing opinions, planning projects, promoting products, presenting, and even apologizing.
- Professional and respectful company representation.
How do we achieve this?
we guide professionals through a precise and high-quality process that enhances their mastery of the English language. This journey leads to business success and career breakthroughs, with participants achieving full confidence in English by the end of the program.
Here’s how we do it:
- we learn about the company, its products, services, and workflows, as well as the countries and levels it engages with.
- we meet with each employee for a level assessment and needs analysis.
- we provide managers with a clear reflection of each employee's current level.
- we create a customized support program tailored to the process goals, including fully adapting content to the employee's role and level.
- we develop a training plan based on the skills required for each employee's position, ensuring flexibility for updates as employees progress.
Training programs are customized for each department, including:
- Sales
- Marketing
- Customer Service
- Finance
- Procurement
- Legal
Each program is unique and varies from client to client.
The program includes conversations, simulations of common scenarios, and business-relevant content from sources like The New York Times and platforms like TED Talks.